COLLECTION OF YOUR PERSONAL INFORMATION: Rock-N-Mama Boutique (referred to as RNM hereafter) understands and respects your concern about the privacy of any information you supply while using RNM's Web site. When You visit this Web site, some information may be collected automatically as part of the site's operation such as your IP address and navigational information. RNM shall not use your personal information in any way other than in connection with the operation of the Web site, and shall keep this information confidential unless required to do otherwise by operation of applicable law. When You request to send a message to RNM, you may be prompted to enter your name and email address. RNM does not sell or rent information about its customers to third parties.
SECURITY OF YOUR PERSONAL INFORMATION: The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information. For instance, when you enter sensitive information on our online membership form (such as a credit card number), RNM encrypts that information using secure socket layer (SSL) technology. No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while RNM strives to protect your personal information, we cannot guarantee its absolute security. If a password is used to protect your account and personal information, it is your responsibility to keep your password confidential.
Shipping & Returns
You may return most new, unopened items within 7 days of delivery for a store credit. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) you are also responsible for the cost of shipping your new item.
If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order and how to use your store credit. .
All custom orders can take up to 14 BUSINESS days not including holidays to create and ship out! All of our shirts on our custom tee page are created custom order at time of order unless stated otherwise. However the wait time is usually less that 14 BUSINESS days, usually a week at most, but be advised during peak sports seasons or high volume orders time could reach 14 BUSINESS days.
All custom orders and sale items are non refundable please note this when placing an order. It is the buyers responsibility to make sure the sizing and or colors our correct, however if the spelling and or sizing is a result of our over site we will make good on your item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Shipping is FREE on all orders over $50.00 within the US. You can upgrade to priority but that only expedites shipping not creating a custom item, there is a 10.00 rush order fee please contact us about that. Custom orders can take up to 14 BUSINESS days not including holidays.